teamipswich Welfare

Every Swimmer, Coach, Volunteer, or anyone involved in our sport should feel happy and safe.  If you have concerns about a person's safety, please review the information on these pages. You should also contact our friendly and caring teamipswich Welfare Officers to have a private and confidential conversation about any subject. All discussions will be treated with complete privacy and confidence.

Jessica Hyland

Welfare Officer

Contact teamipswich Welfare

It's really easy to contact us in the Welfare Team - drop us an email at [email protected] or come over and chat at the poolside.  We're very friendly and always happy to listen to anyone about anything.

How To Report a Concern

Anyone concerned that a child or adult may be at risk of harm, or being harmed, should refer to our safeguarding team. The team is staffed by individuals experienced in dealing with these concerns and have undergone specific training for those with a designated role in safeguarding within sports. Refer a concern via your Club, County or Regional Welfare Officer. 

Swim England has a Coach Referral Protocol where concerns regarding coaching techniques can be raised. 

If you have any concerns, please fill out the online referral form. 

If you prefer, The Swim England Safeguarding team can be contacted on 01509 640700 (Option 1 for Swim England and then Option 3 for Safeguarding). Please leave it a message if the team is unavailable, and they will get back to you as soon as possible. The team will assess the information provided and take appropriate action. 

Urgent Concerns

If the concern is urgent and about a child at risk, and you cannot contact your Club Welfare Officer or the Swim England safeguarding team, you can call the NSPCC on 0808 800 5000. 

If it is an emergency because a child or adult is at immediate risk, call the police or children’s social care (MASH Team). 

If a child or adult is in immediate danger contact the police on 999. For non-emergencies 101.

Helpful information

Below are some helpful website links related to swimming, safeguarding, welfare and mental well-being, including a link to Swim England’s safeguarding policy.